How will be my order be delivered?

All orders are shipped through logistics companies, who will deliver your order to your doorstep within 10 days.

Will I be charged any shipping fee?

Cirkitree charges a nominal shipping fee on the products, and the fee amount will be highlighted at the time of making the payment. This shipping fee is non-refundable in case the product is returned. However, the shipping fee will be refunded in case the Cirkitree cancels the order, or if you cancel the order before it is processed.

My order is late, what can I do?

Our team works hard to make sure your order reaches you on time, or sooner. However, sometimes bad weather, flight delays, political disruption and other unprecedented issues can delay an order. We’ll keep you posted about any delays by SMS or email.

What happens if my order remains undelivered?

We will attempt delivery multiple times. If your order remains undelivered, we will initiate a refund.

Can I pay using Cash on Delivery COD?

No, at the moment we only support online payments.